Outlook updating inbox slow

Are you experiencing Outlook 2013 Slow to Receive Emails? I’ve received several requests from law firms for a solution. You are aware of the issue because a long stream of emails will finally show up in a huge grouping in your inbox and some are 10 or even 30 minutes old (or longer). Lawyers are HUGE users of Microsoft Outlook 2013 machine-based email clients. Lawyers like to have hard-copies of emails on their office and portable machines. You sensed a problem, and then when you focus on the issue you discovery there IS A PROBLEM!One of our users complains that he cannot synchronize mail from his Mailbox in the cloud (Exchange Online).

We can describe the OWA (Outlook Web Application) mail client as a “viewer” for the data that stored in the Exchange database, and the Outlook mail client as a “viewer” for the database (OST File) that stored on the user desktop (Hard drive). WAN environment: When using a local Exchange Server (on-premises), Outlook synchronizes data to and from the Exchange Mailbox, by using a local LAN infrastructure.

In the old days we would click on FILE, Account Settings where it seems the logical place to find such settings.

In fact, if I am not mistaken, that is where the Send/Receive frequency setting used to be found in prior releases. Your Send/Receive Frequency is set at 1-5 minutes and you KNOW there is still an issue.

Thanks to Kurt Conway for pointing this out in the comments.

There may be a group policy available for this but demand has not been that great, I will see if I can load the new policies up and check but in the meantime you can try this. Now click on advanced and scroll down to where you see “Disable hardware graphic acceleration” – Simply place a tick in the box, restart Outlook and it should be a lot faster.

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After upgrading to Outlook 2013 I noticed that the performance was incredibly slow when switching between Mail, Contacts and Calendar, there would often be a several second delay before the screen changed.

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